Nobody’s Unpredictable Urban Age Istanbul Survey – the views of residents Ben Page, Chief Executive, Ipsos MORI

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1 Nobody’s Unpredictable Urban Age Istanbul Survey – the views of residents Ben Page, Chief Executive, Ipsos MORI ben.page@ipsos.com

2 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 2 Ratings of quality of life % satisfied with quality of life Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

3 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 3 Best things about living in Istanbul? Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

4 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 4 Much more likely to mention health and education than elsewhere…. Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

5 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 5 Worst things about Istanbul?? Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009 Although 80% of those without a car would buy one if they could!

6 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 6 Problems seem more similar to London than Sao Paulo….

7 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 7 Safety may be more of a problem than crime? % who feel safe outside after dark 1.4 213 But murder rate per 100,000 is low

8 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 8 Why do people feel unsafe? Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

9 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 9 Why do people feel unsafe?

10 Nobody’s Unpredictable Media coverage? “Signal” crimes?

11 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 11 Media Impact on Fear of Crime in London Teenage girl found guilty of towpath rape Woman killed at Euston station by muggers Drug den crackdown Muslims offered protection against Sept 11th backlash Youth crime - London muggers starting as young as 4 Safer Less safe Mobile phone theft and racist attack on Turk Police end cannabis seizures Police teams abseil into crack den in massive drug raids Drug cops shut down super club

12 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 12 Media Impact on Fear of Crime in London Teenage girl found guilty of towpath rape Woman killed at Euston station by muggers Drug den crackdown Muslims offered protection against Sept 11th backlash Youth crime - London muggers starting as young as 4 Safer Less safe Mobile phone theft and racist attack on Turk Police end cannabis seizures Police teams abseil into crack den in massive drug raids Drug cops shut down super club

13 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 13 What sort of solutions do the public want? Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

14 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 14 What most needs improving…. Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

15 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 15 Compared to elsewhere…. Source: Ipsos/Urban Age Istanbul survey 1,013 interviews face to face Summer 2009

16 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 16 Preferred transport solutions…..

17 Nobody’s Unpredictable Ratings of public services…

18 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 18 Very positive about most services % satisfied

19 Nobody’s Unpredictable Which may explain high levels of satisfaction with the Mayor….

20 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 20 Rating of City governance – the mayor % satisfied with the Mayor

21 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 21 In conclusion…. Transport systems and crime stand out as key Education and environmental issues are also priorities Positive views of many public services – except policing Political capital to make more radical changes?

22 Nobody’s Unpredictable Thank you ben.page@ipsos.com

23 Urban Age İstanbul Yaşam Kalitesi Araştırması © 200 9 Ipsos 23 C1 - Awareness of Climate Change