EVEREST OUTDOOR Altuğ TUĞLUK –PM Barış KILIÇ - Designer Ercan GÜNAYDIN-Marketing & Supply Chain M. D.Gizem TUĞUL-Account Manager Murat AKAY-Human Resources. IŞIK ÜNİVERSİTESİ

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1 EVEREST OUTDOOR Altuğ TUĞLUK –PM Barış KILIÇ - Designer Ercan GÜNAYDIN-Marketing & Supply Chain M. D.Gizem TUĞUL-Account Manager Murat AKAY-Human Resources

2 PROJECT DESCRIPTION Opening an outdoor store where customers can find everything they're looking for about outdoor-sports in wide product range with famous international brands.

3 MOV Everest Outdoor store will be the first and only store that brings new breath into sport and adventure concept to Turkey with providing all kinds of outdoor sport equipments under the same roof for its customers.

4 SCOPE WHAT IS INCLUDED Conflict Management Budget Estimates Landscaping & Design Hiring & Training Risk Management Good & Services WHAT IS NOT INCLUDED Parking Lot Coffee Shop Customer Transportation Service Insurance Construction Workers

5 B USSINESS CASE & P URPOSE WHY CHOOSE OUTDOOR SPORTS?

6 D EVOLOPMENT OF THE MARKET Global brand which enter Turkish market past 5years.

7 INCREASING DEMAND Tired of working 5 days a week?

8

9 LOCATION

10 WBS

11 KEY TASKS LEADING TO SUCCESS Determination of Products LOCATIONEMPLOYEES Product Arrangement Advertisement

12 G HANTT C HART

13 CRITICAL PATH

14 CP DURATION: 203 DAYS Pre- Production Project plannng Scope Det. Budget Planning Project Approval Location Search Government Approvals Construction Comp. Cont.. Infrastructu re Plan Infrastructur e Ins. Interior Ins. Ending of Construction Employee Recruit Employee Training Grand Opening

15 LINEAR RESPONSIBILITY MATRIX Project manager Account manager Designer Marketing& Supply chain manager Human resources Project planıng&scope 13333 Budget planıng 1 Determination of products 1 Searching for location 61 Contracting phase 61 Layout planing&installation phase 1 Montage of security systems 3 Ending of construction 51 Purchasing of products 54,51 Employee recruitment&training 41 Transportation of the products 1 Settlement of the products 1 Advertisement 51 Sending the invitations 1 Grand openıng 13333 1. Responsibility 2. Supervision 3. Must be consulted 4. May be consulted 5. Must be notified 6. Approval authority

16 C OMMUNICATıON PLAN DescriptionWho is Responsible Target Audience Delivery Method Deliver Frequency Team MeetingProject Team Group Meetings Every Tuesday Supplier Meeting Marketing M.SuppliersFace to Face Meetings Between 1st and 3rd months Cost&Budget Analysis Accounting M.PM Shareholders Financial Reports Every Wednesday Product Ordering PM & Marketing M. Shareholders & Suppliers Meeting-Online Communication After Construction Layout Decoration DesignerArchitectMeetingEvery Day During the Construction Construction Progress Project TeamConstruction Company Face to FaceEvery Day During the Construction

17 S TAKEHOLDER ANALYSıS StakeholdersInterest & PositionWeaknesses & Strength of The Position They Hold Probable Strategy & Activities Project Enabling & Disabling Impact Project Team Prepare and conduct the project Efficient role in planning and conducting can be a problem in responsibility cases Progressing the project plan Enable to complete project successfully but getting wrong decisions can be harmful ShareholdersProvide capital for implementing the project Strong position about capitalChecking progress of the project Enable to gain benefit but any wrong decisions in project can be dangerous EmployeesOperate service in the store Untrained employees could occur weaknesses. has strong role selling products to customers Organizing the store and servicing to customers Enable to increase selling activities.not providing customer satisfaction could be fatal. CustomersProvide Revenue for store Has key role to benefit with shopping Shopping,Discount, Special treatment. Enable to increase store revenue but decrease in sales can be a big problem SuppliersProvide products to use or sell Has strentgh to provide products but any disagreement can be a weakness Providing products to store Good job relationships are helpful but disagreement problems can be serious problem

18 BUDGET Name1 month cost9 months Cost Project Team17.000TL153.000TL Rent30.000TL270.000TL Architect5.000TL45.000TL Construction --500.000TL Store Decoration --150.000TL Security --50.000TL E.Training10.000TL20.000TL Supply5.000TL45.000TL Advertisement25.000TL50.000TL Products --150.000TL Grand Opening --10.000TL TOTAL1.443.000TL

19 3 YEARS F ORECAST 201220132014 Inflation Rate7.78.18.0 Income3.000.0003.800.0004.150.000 Expenses1.750.0001.950.0002.000.000 Net Profit1.250.0001.850.0002.150.000 SUCCESS IN 2 YEARS !!

20 RISK MANAGEMENT Risk LossResponseContingency plan Not having a good store location customerTransferFind a real estate company Product not coming on time Decline of the daily profit ReduceContract with supplier to pay the lost revenue Lack of trained employees Have a bad record, lack of imformation ReduceHiring knowledgeable employees in their area People unaware of the store, sales and product Lower salesReduceIncrease the advertisement Defect productCustomer relationship ReduceChanging of products

21 Rısk eventLikelihoodImpactDetection Difficulty Not having a good store location and transportation difficulty 452 Product not coming on time 331 Lack of trained employees 242 Peaople unaware of the store, sales and product 345 Defect product144

22 PERFORMANCE MEASURES Supplier Relationship : Ordering, receiving and inspecting.Use new ideas from supplier. Achive just in time and high quality supplier capability. Customer satisfaction : Lower the cost of producing product services, improve process responsivness. One to one customer relationship. Developing skill in quality management and understand the strategy : % of employees trained in quality management techniques. Ex: Just-in-time, customer relations. % of employees who can identify organization’s strategic priorities. Rapid launch of new product : deliver products on time, number of new product launch of or commercialized. Teamwork : To ensure the sharing of knowledge staff assets with strategic potential, improve cross-company communication and participation. Key point of all achives where start at minds of the team as a whole.

23 E ARNED VALUE

24 CONFLICTS On time delivery,Price Contract that covers money loss- Consigned goods Suppliers Lack of communication,email response,schedule prosecution Becoming an unpleasant,annoying manager helped a lot here Project Team

25 L ESSON S LEARNED The importance of TeamWork and Communication Dealing conflicts with widening the options and looking from a different angle Importance of researches and getting tons of information leads us to success and brings superior knowledge about what we are dealing with. Difference between people that having different characteristics,skills and abilities can cause problems and also advantages

26 THANKS FOR LISTENING! THIS PRESENTATION ENDED